Everything you need to follow and experience your race

Before the race · 2 min

Find my race

All ChronoKey races are listed on the Live tracking page, organized into three sections: In progress (today's race), Upcoming (next events), and Archives (past results). The search bar filters in real time by race name, location, or organizer.

Before the race · 3 min

View an event page

An event page centralises all useful information: races offered, live indicators (registered, on the road, certified), participant rankings, and recent activity. The race selector allows switching without reloading the page.

During the race · 2 min

Track a runner live

To follow a favourite runner (friend, teammate, idol), no sign-up needed. From the event page, click their row in the table, or use the bib or name search. The individual tracking page refreshes every 10 seconds with their check-ins, progress, and ranking neighbours.

During the race · 2 min

Go to my participant space

If the organizer has confirmed your registration, you will receive an email "Your access to your participant space" with a unique, secure personal link (valid for 30 days). This link opens your mobile interface: your bib, your race, the check-ins already recorded, and the GPS self check-in button if enabled.

During the race · 3 min

GPS self check-in from my phone

When the organizer enables it on a checkpoint (icon "Auto GPS"), you can record your own passage from your phone, without a volunteer. ChronoKey verifies that you are physically within the GPS zone of the checkpoint before recording.

The two GPS zone modes

The organizer chooses how ChronoKey reacts if you try to check in outside the authorised zone:

• Warning: you are notified but can still validate — your check-in will be flagged as "suspect" for review.
• Strict: unconditional refusal. You must be physically within the zone for the check-in to be accepted.

Self check-in at start

For races with an individual start, if the organizer has enabled the option, your first check-in at the start checkpoint is what starts your personal race. You decide your start time, within the allowed window (for example: between the official time and 30 min after).

During the race · 4 min

Unblock GPS location

Is the “Record by GPS” button stuck or showing “Location denied / disabled / no response”? It means your phone or browser is not allowing access to your location. Follow the procedure for your device: location is re-enabled within a few seconds, then try the check-in again.

iPhone / iPad (iOS)

On iPhone, two levels can block your location: the phone's general setting, then the browser permission.

1. Enable location on your phone

1. Settings → Privacy and Security → Location Services

   Check that “Location Services” is enabled (green toggle).

2. In the same list, scroll down to your browser

   Safari (or Chrome) → choose “While Using the App” and enable “Precise Location”.

2. Allow the site in Safari

1. If you declined “out of reflex”

   Tap the “aA” icon on the left of the address bar → “Website Settings” → Location → Allow.

2. Reload the page

   Go back to your participant area and tap “Record by GPS” again. The permission prompt reappears: tap Allow.

Android

1. Enable location on your phone

1. Swipe down on the screen

   In the quick settings, check that “Location” is on. Otherwise: Settings → Location → enable.

2. Location accuracy

   Settings → Location → “Google Location Accuracy” → turn it on for reliable positioning.

2. Allow the site in Chrome

1. Tap the padlock (or the ⋮ at the top right)

   → “Permissions” or “Site information” → Location → Allow.

2. Check that Chrome is allowed to access your location

   Android Settings → Apps → Chrome → Permissions → Location → “Allow only while using the app”.

3. Reload and try again

   Back in your participant area, tap “Record by GPS” again.

I blocked the site by mistake

If you tapped “Block” or “Deny” on the location prompt, the browser will no longer ask automatically. You need to lift this block manually:

• Safari (iPhone): “aA” button → Website Settings → Location → Allow.
• Chrome: padlock in the address bar → Permissions → Location → Allow.
• The simplest last resort: close the tab completely then reopen your participant link — the permission prompt starts over.

During the race · 1 min

Share my tracking with my loved ones

Your loved ones can follow your race in real time with no registration or app. From your participant space, the Share button opens your phone's native sharing panel (WhatsApp, SMS, Messenger, etc.) — or copies the link to the clipboard if native sharing is not available.

During the race · 1 min

Record a DNF from the app

If you need to drop out (injury, fatigue, conditions), report it directly from your space so the organizers know immediately that you are no longer on the course. This eases end-of-race logistics and prevents volunteers from waiting for you at the next checkpoint.

After the race · 3 min

View my detailed results

Once the race is finished, your public profile remains accessible indefinitely via the same link. It contains your total time, your overall and category ranking, your split times by checkpoint, and your average pace. For BRM events, the technical status (Validated / Over time) is displayed as a large badge at the top of the profile. Official certification then follows a separate process managed by the organizer (submitting the file to the federation and receiving the number).

Your results include:

• Total time and split time per checkpoint (elapsed time, pace km/h)
• Overall ranking, by age category and gender (M/F)
• Gap to leader at each checkpoint
• Route map with all your passages shown
• Elevation profile if the organizer has imported a GPX track
• Ranking neighbors (3 ahead, 3 behind) for comparison